Book A Home Loan Chat

Understand What’s Possible Before You Apply

Book a free home loan chat and get clear guidance on your borrowing options, next steps and what lenders may look for.

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Whether you're buying your first home, planning a move, refinancing or simply trying to understand your options, this appointment is designed to give you clarity before making big decisions.

We’ll talk through your goals, deposit, income, borrowing position and what you’d like to achieve, then outline the next steps that may suit your situation.

No pressure. No confusing jargon. Just straightforward mortgage advice from Duane Aarts, a Christchurch-based mortgage adviser with more than 25 years of banking and lending experience.

BEFORE YOUR APPOINTMENT

Let’s Talk About Your Home Loan Options

Book a free 20–30 minute phone appointment with Duane Aarts, a Christchurch-based mortgage adviser with more than 25 years of banking and lending experience.

Whether you’re buying your first home, upgrading, refinancing or simply trying to understand what’s possible, this conversation is designed to give you clarity around your options and next steps.

20–30

What’s The Time Commitment?

Most initial calls take around 20–30 minutes. We can take longer if needed, especially if you’re buying your first home or have a few questions to work through.

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What Do I Need To Prepare?

You do not need to have everything figured out before we talk. A rough idea of your income, deposit, debts and goals is enough for an initial conversation.

Income and employment situation Approximate deposit or KiwiSaver balance Any personal loans, credit cards or other debts What you are hoping to buy, refinance or achieve
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What Happens After The Call?

If you decide you’d like to move forward, I’ll explain the next steps, what documents may be needed and which lending options could suit your situation.

CLIENT REVIEWS

Book With Confidence

Many clients book their first appointment because they want clear answers before applying. See what home buyers say about the guidance, communication and support they received from Canterbury Home Loans.

Canterbury Home Loans Google Reviews badge showing trusted mortgage adviser reviews
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Andrew Nicholas profile picture
Andrew Nicholas
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Duane from Canterbury Home Loans was outstanding. He was able to make things happen in a very short time and under a lot of pressure. He kept me informed of the progress and went out of his way to make sure everything worked with the bank and that I was happy with the results. I would HIGHLY recommend Duane and his team.
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Scott Taylor profile picture
Scott Taylor
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Brilliant, used on first home buy and now a refinance 3 years later.
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Jiří Moravec profile picture
Jiří Moravec
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Duane is very knowledgeable, organized, and transparent, and makes the whole experience shorter and more enjoyable. Along with guidance, Duane send us an email with all the information we needed in an easily-digestible form. Duane is arguably one of the best-rated mortgage advisers in Christchurch and has an excellent reputation among other professionals working in the industry. When we mentioned that our mortgage adviser is Duane, the usual reaction was "Oh, that is good, then you are in good hands." We have used Duane both in-person and remotely, when buying house in different city, and in both cases the experience was excellent. Cindy and Jirka
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Mark P profile picture
Mark P
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More than happy with professional, well explained service with attention to detail. Will use again and will be recommending to family and friends.
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AndyEsploringEhPlaces profile picture
AndyEsploringEhPlaces
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Seems like 5 stars is consistent across the board for Duane and the Canterbury Home Loans team. I appreciate all the help and guidance that we received and the best part was the "understanding what's next" steps clearly listed. Buying a home was definitely not an easy task and I felt Duane gave me the time of day and peace of mind I needed to feel comfortable moving forward. Thanks Duane for your help and I look forward to watching your success in the business grow and hopefully that also translates into new neighbors for me. Job well done!
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Luke Shortland profile picture
Luke Shortland
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Duane was excellent throughout the whole process. He made everything straightforward, communicated clearly and was always quick to respond. He found us a great lending outcome and kept everything moving quickly from application through to settlement. Would happily recommend him to anyone looking for a mortgage broker.
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Aaron Krueger profile picture
Aaron Krueger
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Duane was fantastic to work with. He made the whole mortgage process simple and stress-free, was always available to answer questions, and provided excellent advice. Highly recommend!
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Pieta Surridge profile picture
Pieta Surridge
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Duane has been so wonderful to work with. My partner and I have been working with him for a few months and he helped us through the whole process. We are really grateful for Duane and could not recommend him more! We have referred him to many friends and family and will continue to do so.

BOOK YOUR APPOINTMENT

Choose A Time That Suits You

Book a free phone appointment using the calendar below. Choose a time that suits you and we'll talk through your situation, answer your questions and help you understand what may be possible.

If you cannot find a suitable time, feel free to get in touch and we'll see if another appointment option is available.

BOOKING QUESTIONS

Frequently Asked Questions About Booking A Home Loan Chat

If you are thinking about booking an appointment, these answers explain what to expect, what to prepare and what happens after the first conversation.

How long does the first home loan appointment take?

Most first appointments take around 20–30 minutes. If your situation is more detailed, or you have several questions, we can take a little longer if needed.

What do I need to prepare before the call?

You do not need to have everything ready before booking. A rough idea of your income, deposit, debts, savings, KiwiSaver balance and what you are hoping to do is usually enough for an initial conversation.

Does it cost anything to book an appointment?

No. The first home loan chat is free. It is designed to help you understand your options, ask questions and decide whether you would like to move forward.

Can I book if I am not ready to apply yet?

Yes. Many people book before they are ready to apply because they want to understand what may be possible, what lenders may look for and what they can do to prepare.

What happens after the first appointment?

If you decide you would like to move forward, we can talk through the next steps, what documents may be needed and which lending options could suit your situation.

Can you help first-home buyers?

Yes. First-home buyers are one of the main groups Canterbury Home Loans works with. We can help you understand deposits, KiwiSaver, pre-approval, lender requirements and the steps involved in buying your first home.

Can you help if I already have a mortgage?

Yes. Canterbury Home Loans can help with refinancing, reviewing your current lending, moving house, restructuring a loan or understanding whether your current setup still suits your goals.

Is the appointment by phone or online?

Most appointments are completed by phone, which keeps the process simple and convenient. If another option is needed, we can discuss what works best.