Contact Canterbury Home Loans

Contact Duane Aarts

Clear, calm mortgage advice when you’re ready to talk.

Whether you’re buying your first home, planning a move, refinancing or simply trying to understand what’s possible, I’m here to help you make sense of your options.

Start with a free, no-pressure chat. We’ll talk through your goals, deposit, income, borrowing position and what your next steps could look like, so you can move forward with a clearer plan.

No confusing jargon. No bank sales pitch. Just straightforward home loan advice from someone who works for you — not the bank.

HOW THE FIRST CALL WORKS

A Clear First Step Before You Apply

The first conversation is designed to give you clarity, not pressure. We’ll talk through your situation, answer your questions and outline what your next steps could look like.

01

Book A Time

Choose A Time That Suits You

Use the booking page to choose an available appointment time for a free phone chat with Duane Aarts. If you are not ready to book, you can send a quick question instead.

02

Talk It Through

Discuss Your Situation

We’ll talk through your goals, deposit, income, borrowing position and what you are hoping to achieve.

Income and employment position Deposit, KiwiSaver or equity Current debts or commitments Buying, moving or refinancing plans
03

Next Steps

Understand What Happens Next

You’ll come away with a clearer idea of what may be possible, what lenders may look for and what to do next.

The booking calendar opens on the Booking page so you can choose a time that suits you.

SEND A MESSAGE

Ask A Home Loan Question

Use the form below if you have a question, want to check whether Canterbury Home Loans can help, or would prefer to send a few details before booking a phone appointment.

Got a Question?

Making a phone appointment is the best way to get started, otherwise ask me a question and I'll come back to you throughout the day.

CLIENT REVIEWS

What Christchurch Home Buyers Say

Buying a home, refinancing or applying for a mortgage can feel overwhelming. Clear advice, quick communication and steady guidance can make the process feel much less stressful.

★★★★★
“We honestly thought we were years away from being able to buy… just a few months later, here we are about to be homeowners!”

Ollie B

★★★★★
“As first home buyers, we were naturally anxious about the entire process, however, Duane made everything straightforward and stress-free.”

Darren

Verified Google Reviews

Read recent reviews from home buyers and homeowners who have worked with Canterbury Home Loans.

Posted on Google Google
Mark P profile picture
Mark P
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
More than happy with professional, well explained service with attention to detail. Will use again and will be recommending to family and friends.
Posted on Google Google
AndyEsploringEhPlaces profile picture
AndyEsploringEhPlaces
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Seems like 5 stars is consistent across the board for Duane and the Canterbury Home Loans team. I appreciate all the help and guidance that we received and the best part was the "understanding what's next" steps clearly listed. Buying a home was definitely not an easy task and I felt Duane gave me the time of day and peace of mind I needed to feel comfortable moving forward. Thanks Duane for your help and I look forward to watching your success in the business grow and hopefully that also translates into new neighbors for me. Job well done!
Posted on Google Google
Luke Shortland profile picture
Luke Shortland
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Duane was excellent throughout the whole process. He made everything straightforward, communicated clearly and was always quick to respond. He found us a great lending outcome and kept everything moving quickly from application through to settlement. Would happily recommend him to anyone looking for a mortgage broker.
Posted on Google Google
Aaron Krueger profile picture
Aaron Krueger
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Duane was fantastic to work with. He made the whole mortgage process simple and stress-free, was always available to answer questions, and provided excellent advice. Highly recommend!
Posted on Google Google
Pieta Surridge profile picture
Pieta Surridge
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Duane has been so wonderful to work with. My partner and I have been working with him for a few months and he helped us through the whole process. We are really grateful for Duane and could not recommend him more! We have referred him to many friends and family and will continue to do so.
Posted on Google Google
Patrick Wyatt profile picture
Patrick Wyatt
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommend Duane and his services. He was a one stop shop and allowed for the entire process of buying a house easier. He has a lot of knowledge and was willing to go the extra mile for us. We took a long time to find the right property but Duane was a great support the whole way. We also used his recommended lawyer (Sharon Scott) which also meant they were working away in the background which took a lot of stress out. Thanks Duane!
Posted on Google Google
Shane profile picture
Shane
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
First time buying a home, had no idea where to begin. Duane organized everything for us with easy step by step instructions. His guidance made this stress free. We are now the proud owners of our first home. Vinnie & Shane Truscott.
Posted on Google Google
Maria B profile picture
Maria B
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Duane provided excellent service throughout the property buying journey and organised all financing with ease. Very responsive, prompt and helpful. Duane had clear and easy to understand communication which made the whole process very smooth with minimal stress.
Posted on Google Google
Lily Preston profile picture
Lily Preston
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks again Duane! We found your service incredibly easy and supportive throughout the whole process. You gave us great advice and always replied to us very quickly 😀 Looking forward to using your service again! Best wishes Lillian and kane
Duane Aarts and family from Canterbury Home Loans

MEET DUANE AARTS

Personal Mortgage Advice From A Christchurch Adviser

Canterbury Home Loans is led by Duane Aarts, a Christchurch-based mortgage adviser with more than 25 years of banking and home lending experience.

The goal is to make the home loan process feel clearer, calmer and more practical. Instead of trying to work everything out directly with one bank, you can talk through your situation, compare options and understand what lenders are likely to assess.

Whether you are buying your first home, moving house, refinancing or simply trying to understand what may be possible, the advice is centred around your goals, your timeline and your next step.

Clear mortgage advice, practical guidance and personal support from the first conversation through to approval and settlement.

MORTGAGE ADVICE ACROSS CANTERBURY & NEW ZEALAND

Local Mortgage Advice From Christchurch, Available Across New Zealand

Canterbury Home Loans is based in Christchurch and helps clients across Canterbury, the West Coast and wider New Zealand. The mortgage process can usually be handled by phone, email and secure online document collection, making it easy to work with Canterbury Home Loans from Christchurch, Canterbury, the West Coast or elsewhere in New Zealand.

Canterbury Home Loans also helps clients on the West Coast, including Greymouth , as well as clients throughout wider New Zealand.

CONTACT DETAILS

Contact Canterbury Home Loans

Book a phone appointment with Duane Aarts to talk through your situation, understand what may be possible and get clear direction on your next steps.

START WITH A CONVERSATION

Ready To Talk Through Your Home Loan Options?

Whether you are preparing for pre-approval, buying your first home, refinancing or simply trying to understand your borrowing position, a conversation can help you move forward with more clarity.

Business location for Canterbury Home Loans Limited: 88 Division Street, Riccarton, Christchurch 8041.

FREQUENTLY ASKED QUESTIONS

Questions Before You Contact Canterbury Home Loans

If you are thinking about booking a phone appointment or sending a question, these answers may help you understand what to expect.

Do I need to have a property picked out before we talk?

No. You can contact Canterbury Home Loans before you have found a property. Many clients get in touch early so they can understand their borrowing position, deposit options, pre-approval process and what lenders may look for before making offers.

Is there any cost or obligation for the first conversation?

The first phone appointment is free and there is no pressure to proceed. It is a chance to talk through your situation, ask questions and understand what your next steps could look like.

What happens during the first phone appointment?

We will talk through your goals, deposit, income, borrowing position, existing debts and what you are trying to achieve. From there, Duane can explain what may be possible, what lenders may need and what the next step could be.

Can you help first-home buyers?

Yes. Canterbury Home Loans works closely with first-home buyers across Christchurch, Canterbury and New Zealand. This can include guidance around deposits, KiwiSaver, pre-approval, lender checks, documents and the steps involved in buying your first home.

What information should I have ready?

You do not need everything prepared before the first conversation. A rough idea of your income, deposit, KiwiSaver balance, debts and what you are trying to achieve is usually enough to start. If documents are needed later, Duane will explain what to provide.

Can you help if I am refinancing or already own a home?

Yes. Canterbury Home Loans can help homeowners review their current lending, compare lender options, look at loan structure and understand whether refinancing or restructuring may suit their goals.

Can I contact you if I am just exploring my options?

Yes. You do not need to be ready to apply. Many people contact Canterbury Home Loans early because they want to understand what may be possible, what they may need to improve and how to prepare before approaching lenders.

Do you only help clients in Christchurch?

No. Canterbury Home Loans is based in Christchurch and helps clients across Canterbury and New Zealand. Most of the lending process can be handled by phone, email and secure online document collection.